BetFocus Review August 2025
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Offering Aussie punters fast withdrawals, phenomenal customer service, and some useful betting features, BetFocus is an Australian betting site that launched early in 2024.
All kinds of bettors can enjoy this site, regardless of whether their preferences lie with racing or sports. This is thanks to the great range of markets that are available for both.
In this comprehensive review, we’re going to cover all the important bits - the sports, the payment options, the customer service, the mobile app, and more - to give you the best possible overview of the platform.
If you like what you see and you decide to create an account, be sure to check out our BetFocus referral code guide beforehand. The code is “BETS” and it can enhance your initial encounter with the service.
BetFocus Design & Navigation
BetFocus uses bright and appealing colours but does not add any unnecessary flashy graphics or images to distract from the important elements. This creates a visually aesthetic site that is easy to navigate.
Navigation is made simple by the main menu, which is in the panel on the left-hand side of the page. From this menu, it’s easy to travel to the most important sections of the site, such as Racing, Sports, Promotions/Specials, Account, and Help.
BetFocus Sports
There is a respectable assortment of sports available for wagering on at BetFocus. You can be sure that the site offers what you're looking for since it includes all of Australia's favourites.
Here are the 13 options you can choose from:
- Cricket
- Football
- Basketball
- Baseball
- Rugby Union
- Table Tennis
- Tennis
- Handball
- MMA/UFC
- Boxing
- Volleyball
- Rugby League
- Australian Rules
If you’re more fond of racing, or you just like to give it a try from time to time between sports bets, you’ll be pleased with what this site has in store for you.
Thoroughbreds, harnesses, and Greyhounds are all available, and there is a nice selection of markets for each of them, including exotic markets for the horses.
BetFocus Live Betting
While there may be a fair assortment of sports categories, there are no in-play betting markets to be found within any of them. This is disappointing given that live betting is so prominent in Australia these days.
Not only that but there is also no live-streaming function, so there is no way of watching racing or sports directly from the site.
BetFocus Mobile App
As well as betting on live markets, Aussies love betting on the go. This is made possible by the BetFocus mobile application, which is available on both Android and iOS. The platform your device uses will determine whether you get it from Google Play or the App Store.
Because this service isn’t too demanding, the app runs smoothly, allowing us to navigate around the app and find all of the features we want. On the subject of features, the app offers everything that the main website has to offer.
The app should only take a few moments to download, however, this will depend on the stability of your internet connection. Then, you can either create an account or sign in using the credentials you chose on PC.
BetFocus Payment Methods
There aren’t many different payment methods to choose from at BetFocus but the options that are available are the ones we love to see. Besides, most other Australian bookies offer limited options for payments as well.
Your options for deposits and withdrawals (which are processed four times per day) are each of the following:
- Visa
- MasterCard
- PayID
- Bank Transfer
You will not be able to make a payment before you have verified your identity, so you may want to make that a priority.
BetFocus Customer Service
There are not too many things that can go wrong with BetFocus technically, so it’s rare that anybody has to get in contact with the site’s staff, however, you may sometimes have general questions and suggestions.
BetFocus makes it easy to contact them, provided that you are attempting to do so during regular business hours. Between the hours of 09:00 and 21:30, customers can use the Live Chat feature to get immediate assistance.
The only other contact method - which you will need to choose if you’re betting outside of the business hours detailed above - is email. You can send emails to support@betfocus.com.au and expect a reply within a day.
The team is always friendly and informative, so you will always get clear answers to your questions and you will always be pleased with your customer service experience.
BetFocus FAQs
Is BetFocus Safe To Use?
BetFocus has a license to operate from the Greyhound Welfare and Integrity Commission and it is regulated by the New South Wales Office of Liquor Gaming & Racing. It also uses SSL encryption technology to protect your information from anybody who is trying to access it.
Does BetFocus Have A Welcome Bonus?
BetFocus is an Australian gambling site and they are not allowed to offer welcome bonuses to new customers in return for creating their first accounts.
What Is The Best Way To Contact BetFocus?
Between the hours of 09:00 and 21:30, the best way to get in touch with the customer service team at BetFocus is via the Live Chat feature. Otherwise, you will need to send an email to support@betfocus.com.au.
